Privacy Policy

Effective September 6, 2026. This policy explains how Mitosyn Sciences collects, uses, and safeguards information when you browse our site, create an account, contact us, or place an order.

Information we collect

We may collect information you provide directly, including your name, email address, billing and shipping addresses, phone number, account details, order information, and messages sent through our contact forms.

We may also receive technical information such as your IP address, browser type, device information, referring pages, and activity needed to operate, secure, and improve the site.

How we use information

• Process payments, fulfil orders, and provide tracking or delivery support.
• Maintain customer accounts and respond to product or batch-document requests.
• Prevent fraud, protect the site, and meet accounting or legal obligations.
• Send service messages and, only where permitted, optional site updates.

Payments and service providers

Payments are handled by the payment services shown at checkout. Shipping, hosting, analytics, email, security, and support providers may process the information required to perform their services. We do not sell personal information.

Cookies

Cookies and similar technologies help keep the cart and checkout working, remember account sessions and preferences, protect forms, and understand basic site performance. You can restrict cookies in your browser, although doing so may prevent cart, account, or checkout features from working correctly.

Retention

We keep order and account records for as long as reasonably needed to provide services, meet tax and accounting requirements, resolve disputes, and protect the site. Contact messages and technical logs are retained only as long as needed for their purpose.

Your choices and rights

You may review or update account information through My Account. You may also ask us to access, correct, or delete personal information, subject to records we must retain for legitimate business or legal reasons.

Security

We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure. Keep your account credentials private and contact us if you suspect unauthorized access.

Changes and contact

We may update this policy as the site or our practices change. The current version and effective date will remain on this page. For privacy questions or requests, use our contact form or email Mitosynsciences@proton.me.